WASHNGO INFORMATION & SUPPORT

A little more
clarity.

Everything you need to feel at home with WashNgo.

About WashNgo

A little care. Every ride.

WashNgo makes everyday vehicle care feel effortless. From your morning commute to your weekend drive, our Champs bring a thoughtful clean to the place you already park. Choose a one-time refresh or a regular routine, keep the details together in WashNgo Customer, and enjoy a little more time for your day.

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Careers

Make everyday care your next chapter.

Good care starts with good people. Join us as a WashNgo Champ, Customer Care Specialist or Area Operations Lead in Bengaluru. We value careful work, clear communication and pride in the little details. Tell us about yourself and the role that interests you at admin@washngo.in.

About WashNgo

Service areas

Care starts where you park.

WashNgo serves Bengaluru neighbourhoods including HSR Layout, Indiranagar and Koramangala. Add your parking address in WashNgo Customer to see the services and time slots for your location. Include your apartment, tower, parking bay and access instructions so your Champ can find your ride with ease.

Availability FAQs

Contact & booking support

A helping hand for every step.

For help with a visit, open your booking and select Report an issue. For account questions or a friendly hand choosing your care, use Help & support in the app or write to admin@washngo.in. We are based in Bengaluru, India.

Browse help centre

Privacy policy

Your details, handled with care.

We use your contact, vehicle, parking and booking details to arrange services, manage your account and help with support requests. Service partners receive only the details needed for your visit. We do not sell personal information. You can update your details or request account deletion in Settings; transaction records may be retained where required. For privacy questions, write to admin@washngo.in.

App & account FAQs

Terms & conditions

Clear choices. Simple expectations.

Review your vehicle, address, service inclusions, schedule and total in the app before confirming a booking. Please provide accurate details, safe access to the vehicle and any required parking permission. Prices and availability depend on your selected service and location. Selecting a plan on this website does not place an order or take payment. Contact support if you need help understanding a booking or changing a plan.

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Cancellation policy

Room for a change of plan.

Cancel a visit without a fee up to two hours before its scheduled start. For later changes, check the cancellation details shown in your booking before you confirm. You can manage eligible visits and subscription changes from Bookings in WashNgo Customer. If access or scheduling becomes difficult, let support know so we can help with your next step.

Changes & booking FAQs

Refunds & cancellations

A clear route when plans change.

For a missed visit, incomplete service or eligible cancellation, open the booking and select Report an issue. Our care team reviews the booking and explains the available resolution. Approved refunds return to the original payment method, usually within five to seven business days. Your bank or payment provider may take additional time to display the credit.

Support options

Stay connected

A little more WashNgo in your day.

Keep your vehicles, parking spots and care routines together in WashNgo Customer. Discover useful care tips, explore your next clean and follow your bookings in one familiar place. Have an idea that could make everyday care better? We would love to hear it at admin@washngo.in.

See the app experience
Illustrative scene of WashNgo Champs in branded teal uniforms cleaning a silver car

YOUR NEXT CLEAN STARTS HERE

Your Perfect Wash Is Just a Tap Away.

Download the WashNgo app to book professional car and bike cleaning services at your doorstep.